FAQs2022-11-09T23:20:40-08:00

FAQs

Window Crafters is factory trained and offers turn key solutions for any project.

FREQUENTLY ASKED QUESTIONS

Are you a licensed general contractor?2022-12-07T13:47:44-08:00

Yes, we are a fully licensed general contractor (“B-1026006” and “C-17”) specializing in window and door installations. If necessary, we can provide a certificate of liability insurance with more detailed information. This is something any general contractor should be willing and able to supply. In addition, we offer service and maintenance for all our installs as well as for previously installed systems from other companies.

What areas do you service?2022-11-09T22:55:23-08:00

A majority of our work is in the Southern California area in Los Angeles, Orange County, and San Diego counties. On some occasions, our projects take us anywhere from Hawaii all the way to Missouri. Don’t hesitate to contact us should you have a project outside our general service area.

How soon can you start my project?2022-11-09T23:03:50-08:00

We get this question very often. For installation of doors and windows, we can in some cases start your project the following week. Once there is a signed contract and a deposit has been made, our team will then schedule the next available time. For service and repair, in some cases we can schedule a time for our technician to come out same week.

How long does it take for installation?2022-11-09T23:05:33-08:00

Usually, it can take anywhere from a few days to a week or more depending on the complexity of the job. In some cases, on the more complex jobs, it can be a few weeks or months. This is based on everything running smoothly.

I already purchased my windows and or doors but I need a quote for installation. Do you provide that?2022-11-09T23:06:28-08:00

If you already have purchased your doors and or windows from a sales rep and have your product detail sheets, we will be happy to supply you with an installation quote. Please email our quotes department at quotes@windowcrafters.com.

Do you provide Sill Pans?2022-11-09T23:08:02-08:00

Yes, Window Crafters does provide sill pans but at an additional cost. All of our pans are made in house from stainless steel and copper. If you would like to include sill pans please make sure to mention it so we can include it in your quote. We are confident that if you go forward with our installation and sill pan service, it will not only save you time but also peace of mind knowing everything is installed correctly.

Why should I choose Window Crafters over someone else?2022-11-09T23:09:11-08:00

At Window Crafters, we specialize in window and door installation by providing value for years to come. Our workmanship and experience speak for itself. Unlike most companies, they sub out the work and provide no supervision. All our installers are in-house and have been factory trained and certified. This allows us to provide a much better quality product.

What kind of doors or windows do you install?2022-12-07T13:53:52-08:00

We do not sell any windows or doors directly but we install many of the top brands in the industry. For example, La Cantina Doors, Euroline Steel Windows & Doors, Western, Fleetwood, Jeld-Wen, Awake Window & Door Co., Jada Windows, Brombal Steel Windows & Doors to name a few. We have relationships with top industry leaders and can assist you with the right product for your project.

My local Home Depot or Lowes sells and installs retrofit windows. Aren’t they more competitive than your local installer?2022-11-09T23:10:37-08:00

Although big box retailers may provide a “one stop” shop, they aren’t always the best solution. Home Depot and Lowe’s have set prices and don’t walk the job for any challenges beforehand which may result in unhappy customers later. Stick with a reputable installer that specializes and can directly manage the job. In some cases, you may end up paying more later than going with a reputable installation company from the beginning.

I had my windows installed by someone else, does your company service them?2022-11-09T23:12:20-08:00

Yes, Window Crafters services and provides maintenance to most manufacturers products. We have a full service department that can assist with your windows and doors. Give us a call today!

How many crews do you send to the job site and how many per crew?2022-11-09T23:12:51-08:00

It may vary on the size and complexity of the project but normally we send out one crew which includes 2-3 guys. The larger more complex jobs, we send 4-6+ guys.

Need more info or have a question?2022-11-09T23:13:28-08:00

Give us a call or email us and we’ll be more than happy to answer any questions you may have.

TESTIMONIALS

EXCELLENT
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Based on 80 reviews
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Chad Plotke profile picture
Chad Plotke
08/10/2026
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Incredibly helpful. Thank you Martin and Tony!!
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Matt Ventura profile picture
Matt Ventura
07/10/2026
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Window Crafters did a fantastic job restoring the vintage Andersen windows at our family's Newport Beach home. These are older units with hard to find hardware, and the team sourced and replaced the roto operators, cranks, and locks across the house. From the first site visit through the install, the communication was excellent. Raymond, Jamie, and James were responsive and patient as we worked through scope and timing, and James came back out to verify every detail before the parts were ordered so nothing came in wrong. The crew was professional, careful in every room, and finished a full day ahead of schedule. The windows operate like new. If you have older Andersen windows that others say cannot be fixed, these are the people to call. Highly recommend.
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S&K _L profile picture
S&K _L
06/10/2026
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Anthony & Martin did an excellent job. On time and professional.
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Nicole Baril profile picture
Nicole Baril
01/10/2026
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Our fixed panel of our multi panel sliding door system came apart from the frame. They were responsive and came out very quickly. They fixed it immediately and made sure everything was in perfect order before leaving. Highly recommend!
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G H profile picture
G H
22/09/2026
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Seamless…measure to install, well done and thanks!
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Nestor Pimentel profile picture
Nestor Pimentel
17/09/2026
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Excellent customer service and on time. They were very professional and friendly. Martin and his son are a great team.
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Renee Siegel , WOW , yOu Siegel profile picture
Renee Siegel , WOW , yOu Siegel
10/09/2026
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Wow best service in world from the Hernandez dad and son team thanks to my best bud Jamie
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